Advice for software companies looking to delight users During my career, I’ve been a major fan of enterprise collaboration tools. I was always quite excited about trying new applications and …
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Innovation Hibernation: The Road to Straight-Through Processing
Effective last week on September 5th, the investment industry moved to “T+2” settlement. This new rule makes investment transactions complete two business days after the actual transaction date. …
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Climbing family trees: Research lessons from my personal experience
Some years ago, I read the book , and I finally thought that it might not be impossible to learn about my family history. When you’ve descended from eastern European Jews, this is not uncommon …
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Front Stage to Backstage: Insights From a Client-Facing Consultant
The Role of a Client-Facing Consultant During the last several years of my career, I have played a series of internal operations roles. This was a nice change after so many years being a …
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Book Review: Sapiens by Yuval Harari
This week, I managed to finish . Not long ago, I listened to Harari's interview on the James Altucher show that introduced some of the concepts in his next book, Homo Deus. That book picks up on …
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Masters of Content Marketing
Content Strategy Lessons from He-Man and the Masters of the Universe I consider myself lucky to have been a part of the golden age of toys. Born just before the explosion of Star Wars into the …